Service Center Operations

Course Information

AET-104

Credit Hours: 2

Course Pre-Requisites: None

Course Co-Requisites: None

Course Description

A study of professionalism and business ethics, including the importance of a positive attitude and image, both on and off the job will be discussed. Customer service skills as well as customer, employee and employer relations will be covered. Basic day-to-day business procedures will also be taught. Communication and sales skills will be gained.